SERVICE INFORMATION
Clear scope before an order.
These pages explain the product and the purchasing process. They are not a signed subscription order, a statement of agreed pricing or a complete organization-specific contract.
Quotations and subscriptions
Subscription or pilot scope, fees, payment, duration, onboarding, training, support, renewal and cancellation arrangements must be confirmed separately in writing. A demo request, app download, company registration or saved pilot plan does not by itself confirm a paid order.
A later subscription phase, including any annual order, requires its own agreed commercial terms. No automatic renewal, standard price or customer allowance is asserted by these pages.
Company and provider responsibilities
Company administrators are responsible for the membership, equipment identity, calibration information, documents and work records they manage. Users should use authorized accounts and keep access credentials private.
Distributor and servicing capabilities depend on a registered provider identity and approved authorization for the relevant brands, locations and validity dates. Supported tool catalogues do not appoint a company as an OEM distributor.
Calculations and work records
Calculations and records support technical work. Users must check the tool, calibration table, units, limits and applicable manufacturer instructions before applying a value. Inspection entries, dates and signatures depend on the information and actions recorded by the people involved.
A PDF or public verification result links to an available digital record. It is not an OEM endorsement, an independent calibration certificate or a guarantee that physical work was performed correctly.
Pilot measures and published outcomes
Pilot baselines, targets, actual measurements and weekly reviews are entered by the authorized team. Targets are proposed goals, not guaranteed savings, performance or safety outcomes.
Client names, logos, testimonials and measured outcomes should be published only after approval. No client result, deployment status or commercial commitment is implied by an unfilled pilot plan.
Availability, support and data handover
Connectivity, device settings and service availability affect sync, notifications and report access. Review recorded status and pending uploads rather than assuming every action has completed.
Confirm support coverage, any response commitment, retention and end-of-service export or handover arrangements in the written scope. Contact support to discuss the records and assistance required.
Questions or an organization-specific arrangement?
Contact Timmie Hay Engineering Solutions at support@torqueproenterprise.com. Confirm the arrangements that apply to your organization before providing additional sensitive material.